Online Company Review: Glass Door

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Online Company Review: Glass Door

Glass Door is an online business that specializes in business reviews. Their web site, GalssDoor.com, allows employees to hop on and share honest, anonymous reviews about the companies they work for. Former employees can also leave reviews.

Glass Door has been around for about nine years now, and employees have been able to write online reviews since 2008. Reviews consist of ranking the overall company (zero to five stars); rating the CEO (on a scale of zero to 100); listing the pros and cons of the company; recommending the company (or not); and offering “advice to management.”

All the major companies in the U.S. have thousands of reviews. There are also many other smaller companies with only a few hundred or so. Overall, there have been millions of Glass Door reviews posted about thousands of organizations. Let’s take a look at how a few companies fare on Glass Door

1. Procter & gamble reviews
• 3,804 reviews
• 4.0-star rating
• 93% approval rating for CEO David S. Taylor
• 85% recommend the company to a friend
• Sample pros: “Great co-workers, challenging technical issues to solve.” “Stable environment focused on icon brands.”
• Sample cons: “Not sure how much they value employees.” “Paperwork is a little much. Workload can get overwhelming. The time it takes getting new equipment through financing and in the door and up and running is too long.”
• Sample advice to management: “You should really listen to the people who execute the work before you throw in a new strategy.” “Please remember to keep your best people even when they fight for your employees at work. Please keep us protected but also let the people you hired do the job that you hired them for. Continue to support us and we will continue to support you too.”

2. Melaleuca reviews
• 156 reviews
• 4.0-star rating
• 82% approval rating for CEO Frank VanderSloot
• 81% recommend the company to a friend
• Sample pros: “Fast-paced, high-energy, mission-driven, CUSTOMER-centered, EMPLOYEE-built, privately-held company approaching $2B in annual sales with a 32 year growth record. An amazing and challenging environment perfect for personal and team growth and development.”
• Sample cons: “Performance based income, need to really work hard and put in a lot of time to make a significant income.”
• Sample advice to management: “Invest in your people.” “Hire people because they know what they are doing. Then let them do it. Pay them well so that they won’t ever leave.”

3. Wendy’s reviews
• 2,086
• 3.2-star rating
• 68% approval rating of CEO Emil Brolick
• 54% recommend the company to a friend
• Sample pros: “Great co-workers, awesome General Manager, easy to move up.” “I like the culture here.”
• Sample cons: “District Managers are pets of the company and some have very little concern for a work/life balance.”
• Sample advice to management: “I thing they can make things way better by getting bigger and really get to know people before they actually get hired in.”

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